Frequently Asked Questions
On the part of the client:
- For justified reasons: COVID-19 restrictions, illness, etc. If the cancellation is made more than 14 days in advance, 100% of the total amount paid to date will be refunded. If the cancellation is made between 14 and 8 days in advance, 25% of the total amount paid to date will be refunded. If the cancellation is made 7 days or less in advance, no refund will be issued for the total amount paid to date.
- No justified cause: If the client has no justified cause, as determined by our company. If the cancellation is made more than 14 days in advance, 25% of the reservation paid to date will be refunded. If the cancellation is made 14 days or less in advance, no refund will be issued for the reservation paid to date.
Due to weather conditions: If on the scheduled departure day there are or are expected to be bad weather conditions, always determined by the skipper, the option will be given to pick up the client at another viable and safe point on the island without affecting their schedule, change the reservation date to a new one, or if this is not possible, refund 50% of the amount paid so far.
On the part of our company: In the event of cancellation due to a boat breakdown or skipper unavailability, a change of boat for that day will be proposed (if possible), a change of day for the reserved boat, or a refund of the reservation fee.
- In the case of a change of vessel: The price of the vessel will be adjusted to the new price, provided that it is lower.
- Change of day of the reserved boat: The client will be offered a new sailing day on the same reserved boat.
- 100% refund of the reservation deposit made to date: As long as the company is unable to provide alternative options for the customer to navigate, 100% of the reservation deposit made to date will be refunded.
Payments are accepted in the following formats:
- Cash in Euros
- Credit card: Visa, Mastercard, AMEX (2% surcharge on Visa/MasterCard transactions and 3% on AMEX transactions)
- Bank transfer
To confirm your reservation, you must pay the base price for the boat rental. Payment for mandatory/optional extras and the deposit will be due upon check-in.
In Menorca, we sail depending on where the wind is blowing. If the wind is from the north, we sail south. Conversely, if the wind is from the south, we sail north. This is always to ensure safe and comfortable sailing and to ensure that the island itself protects us from the wind.
Yes, contact us at info@yachtchartermenorca.com and we'll create a proposal that best suits your event's needs.
Toys may be brought in as long as the owners are responsible for them and their transportation on the boat does not damage the facilities.
Yes, but it depends on the proposed location. Additionally, please note that the charter schedule is from 10:00 a.m. to 6:00 p.m. from departure from the port until return to the mooring. Boarding and disembarking at other points will be included within this schedule, as will the time from the port to the meeting point and the return time from disembarkation to the port. Fuel consumed during the journeys to pick up the client and return to the port will be the client's responsibility.
If weather and sea conditions make this impossible, boarding and disembarking will always take place at the ship's mooring in the Port of Mahón.
The route is determined by the wind direction and the speed at which you wish to sail. Both the south and north coasts boast crystal-clear turquoise waters, ideal for a day on a boat. To the north, we find more natural and wild coves such as: Sa Mesquida, Cap Negre, Es Grau, Illa d'en Colom, Cala Rambles, Cala Tortuga, Presili, Arenal d'en Castell, Arenal de Son Saura, Cala Pudent, Cavallería, Pregonda… To the south, we find coves that are more popular with tourists, such as: Punta Prima, Es Caló Blanc, Es Canutells, Cales Coves, Cala en Porter, San Llorenç, Son Bou, Santo Tomás, Binigaus, Cala Mitjana and Mitjaneta, Cala Galdana, Cala Macarella and Macarelleta, Cala Turqueta, Cala Trebaluger…
Our established charter schedule is 8:00 a.m., from 10:00 a.m. at the boat's mooring until 6:00 p.m. upon return to the mooring. For rentals of more than one day with an overnight stay, the charter will start at 11:00 a.m. on the first day and end at 6:00 p.m. on the last day of the charter.
Yes, we offer boat rentals for more than one day with overnight stays on the VIP ESCAPE and PARTAGAS boats.
Yes, sunset charters are available. As this is a completely personalized experience, if you'd like more information, please contact us using our online inquiry form or email us at info@yachtchartermenorca.com.
Yes, all boats in our fleet are available for half-day charters during the off-season. During the mid- and high-season, the FRANCIS BLACK and READY OR KNOT are available for charter.
Yes, you can rent all our boats with a skipper, as well as with a crew member/hostess. The boats that require a skipper are VIP ESCAPE, PARTAGAS, and TIO CANUTO.
Yes, you can rent a boat without a skipper as long as you have the appropriate boating license that authorizes you to do so. The boats that can be rented without a skipper are READY OR KNOT and FRANCIS BLACK.
Yes, hours can be added to the schedule for an additional charge. You can check this in the booking conditions for each ship.
Depending on the length of the boat, a certain number of passengers, including the crew, can sail. The legal maximum for charter boats is 12 passengers plus crew. If your group has more than 12 passengers, the best option is to rent two boats that will sail together and can be moored alongside each other at anchor so the group can meet on the same boat.
You start counting as a passenger from the age of 2.
During your boat rental in Menorca, you can enjoy a variety of activities, such as swimming in hidden coves, diving in underwater caves, snorkeling, having fun with water toys, or simply enjoying the scenery and the sun.
On our charter boats, passengers are not permitted to cook on board. Food may be brought in, as long as it is pre-cooked and ready to serve. Only VIP ESCAPE crew members are authorized to cook on board when booking one of the catering services offered during the charter. On the rest of the boats in our fleet, external catering services that do not require the use of the kitchen can be arranged. Contact us for more information at info@yachtchartermenorca.com
We can adapt children's menus. Contact us for more information at info@yachtchartermenorca.com
We can adapt part of the menu to those who prefer vegetarian/vegan food. Contact us for more information at info@yachtchartermenorca.com