Terms of use and privacy

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Last updated: August 9, 2019

1.- Title and Responsible

The owner of this website and responsible for the processing of this website is The One and Only Investments S.L. (hereinafter referred to as the “Service”), with an address at Calle Petunia 3, Alcobendas, 28109 Madrid, N.I.F number B86901485.

The One and Only Investmets SL está inscrita en el Registro Mercantil de Madrid, Tomo 031784, folio 66 y con hoja M571917.

Email: admin@yachtchartermenorca.com

The use of the website grants you the status of user, and with it, you accept the terms and conditions indicated below.

2.- External links

The website may link to other websites.

However, we do not exercise any control over such sites or their content, which are actually subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of its website, as well as the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without the Service’s authorization.

4.- Data protection

4.1.- Information collected

The personal and non-personal information collected will change depending on your use of the website and its features.

The personal and non-personal information collected will reach us through two means: 1) the information collected automatically 2) the information you provide voluntarily.

4.1.1.- Automatically collected data

This information will consist of:

  • The data collected through cookies or similar mechanisms stored on your device, always with your consent. Consult our Cookie Policy for more information.
  • The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the referrer URL, or the mobile network used, among others.
  • Site usage data and possible errors detected during its use, such as pages not found or incorrect displays.

4.1.2.- Data provided voluntarily

This information will consist of:

  • The information contained in the messages sent through the site’s contact channels. For example, your email, alias or name, subject or message.
  • The personal or non-personal information required to leave a comment on the news section posts, such as the content of the comment, the name, the email, and the website.
  • The data provided to register as a user. For example, your email, alias or name, subject or message.
  • The personal information required to subscribe to the newsletter, such as your email address.

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4.2.- Rights

We inform you that filling out the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of some site functions will not be possible or will be limited.

The personal data you provide will be incorporated and processed in the files owned by the Service, in order to address your requests.

You can exercise at any time the rights of access, rectification, deletion, limitation of processing, opposition, and portability of your personal data by sending an email to: admin@yachtchartermenorca.com or by postal mail to: Calle Petunia 3, Alcobendas, 28109 Madrid.

In both cases, you must identify yourself with your first and last name, as well as a copy of your ID or national ID.

Here you can find the different templates to exercise such rights.

In the event that you have given consent for a specific purpose, you have the right to withdraw the consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Additionally, if you believe there is an issue with the way we are handling your data, you can direct your complaints to the corresponding data protection authority, with the Spanish Data Protection Agency being the appropriate one in the case of Spain.

4.3.- Use of Data

The data provided to the Service will be used for:

  • To attend to your requests, with our legitimate interest in responding to and resolving our users’ inquiries as the legal basis.
  • Facilitating your access as a user to our services, with the legal basis being our legitimate interest in providing and managing the service.
  • Publish your comments in the blog section of our website, with your consent being the legal basis.
  • To send you our latest news and updates through our newsletter, with your consent being the legal basis.

4.3.1.- In emails and contact forms

The website features SSL encryption that allows users to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the activity register, of which the Service is the owner.

In that sense:

  • We will receive your IP, which will be used to verify the origin of the message in order to offer you appropriate recommendations (for example, presenting the information in the correct language) and to detect possible irregularities (for example, possible attempts of cyberattacks on the Service), as well as data related to your ISP.
  • Likewise, you can provide us with your data via phone, email, and other indicated communication methods.

4.3.2.- On social media

We have profiles on some of the main social media networks on the Internet, with the Service being responsible for the processing of the data published on them (for example, photos uploaded by the Service in which people’s faces appear).

Those data will be processed according to what the social network allows for corporate profiles. Therefore, we will be able to inform our followers, when the law does not prohibit it, through any means permitted by the social network about our activities or offers, as well as provide a personalized customer service.

Under no circumstances will we extract data from social networks, unless we obtain the user’s specific and express consent for it.

When, due to the very nature of social networks, exercising your rights depends on modifying your profile, we will help and advise you to the best of our abilities.

4.4.- Data retention

The following indicates how long the data processed by the Service is retained:

  • The disaggregated data will be retained indefinitely.
  • Customer data will be retained for the minimum necessary period, and may be kept for up to:
  • 5 years, according to Article 1964 of the Civil Code (personal actions without a special term).
  • 6 years, according to Article 30 of the Commercial Code (accounting books or invoices, for example).
  • User data uploaded by the Service to social media pages and profiles will be retained from the moment the user gives their consent until they withdraw it.
  • The data provided for the newsletter will be retained from the moment the user gives their consent until they withdraw it.

5.- Service providers and others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy as applicable to them, and they must also have their own. However, the Service will not be responsible for the compliance with said policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, in a non-aggregated manner:

  • To provide the Service:

Service providers who perform functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to the information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with the competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the required information.

If necessary to detect, prevent, or in any way address and pursue fraud, security, or technical issues related to the Service.

6.- Responsibility

To the extent permitted by law, the Service is not responsible for: a) the errors or omissions in the content; b) the unavailability of the website or; c) the transmission of malicious programs in the content, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make modifications it deems appropriate to its website without prior notice, being able to change, delete, or add both the content and services provided through it and the way in which they are presented.

On the other hand, these terms and conditions may change at any time. The modifications will come into effect from the moment of their publication.

8.- Cookies

Check our Cookie Policy to learn about our use of them.

Reserve